QCS launch prisoner voicemail system to increase connections

Queensland Corrective Services (QCS) has launched another channel for families and friends to keep in contact with loved ones in prison.

The prisoner voicemail system allows approved contacts to leave a voice mail message for prisoners at any time of the day or night.

Prisoners can then retrieve the messages and reply with a voicemail message.

Deputy Commissioner Custodial Operations Gary McCahon said the prison voicemail service was another way for families and friends to keep in contact with loved ones in prison while visits are suspended.

"During the COVID-19 pandemic, we had to suspend visits to our correctional centres, which has been a caused a degree of anxiety amongst families and prisoners," Deputy Commissioner McCahon said.

"Alongside the prisoner email system and virtual personal visits, the prisoner voicemail system is another technological solution that allows family and friends to keep in contact with loved ones while they are in prison," DC McCahon said.

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