Update on Storm Arwen

Many people across the UK have been affected by Storm Arwen over the last few days, particularly those in Scotland and the North of England. The UK government is working closely with local network operators and operational teams to support those facing continued disruption caused by the storm particularly the most vulnerable.

Over the past 4 days network operator field staff have been working hard to restore power. Over 1 million households have been affected, however 935,600 households have now had power restored, representing more than 97% of households affected.

It is now our top priority to work with electricity operators to ensure those still without power, particularly in more remote areas, are reconnected as quickly as possible.

Although freezing temperatures and snow are making working conditions particularly challenging, thousands of engineers are on the ground working to get power back on as quickly and safely as possible.

Electricity network operators are well-prepared to deal with power outages, and operational teams are on stand-by to deal with any repairs that need to be made to restore power supplies as quickly as possible.

Practical and safety steps to take if your power goes off

You should:

  • switch off all electrical appliances that shouldn’t be left unattended
  • check on neighbours to see if they are safe and if they are also experiencing a power cut
  • call your network operator for free by dialling 105, or visit the 105 website

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