Vet Care Revolution: Solutions for Pets and People

AVA

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Veterinarians across Australia deliver compassionate, high-quality care which is tailored to both the animal and the owner's circumstances, a concept known as contextualised care.

"Contextualised care involves offering a range of treatment options that reflect both the medical needs of the animal, and the practical realities faced by the owner," said Australian Veterinary Association (AVA) President Dr Gemma Chuck. "Veterinarians understand that every animal and every family is different."

With pets in nearly 7 out of 10 Australian homes - and more companion animals than people - this approach reflects the important role animals play in our families and wellbeing.

"The human-animal bond is powerful. Our pets are much-loved companions, family members, and sources of daily comfort," said Dr Chuck. "Veterinarians understand this bond and work closely with clients to find the best possible solutions."

Despite increasing demand and rising operating costs, veterinarians remain focused on helping clients make informed decisions. "Open communication from both parties is key," said Dr Chuck. "We want people to feel supported in their decision making, not judged."

Providing this level of care while respecting each client's circumstances requires not only compassion, but also significant resources.

Veterinary fees reflect the true cost of delivering expert medical care in a system that receives no government subsidies. Unlike human healthcare, where on average Australians pay only 15% of the costs, veterinary care is 100% funded by pet owners.

"Veterinary care involves highly skilled professionals, diagnostics, surgery and follow-up," said Dr Chuck. "Providing a high standard of safe veterinary care requires skilled teams and complex equipment, which unlike human healthcare, is not publicly funded."

Veterinary fees are often seen as a major expense, but they make up just 14% of total pet spending per year. "Most household pet budgets go toward food, grooming, toys and accessories," Dr Chuck said.

The AVA continues to raise awareness about how veterinary care is delivered and is advocating for a sustainable, well-supported veterinary profession, so that Australians can continue to access the care their animals need.

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