The Albanese Labor Government has put older Australians back at the centre of their care, building a high-quality, respectful and sustainable system that is equipped to deliver world-class care older people deserve.
The Government's annual
aged care residents' survey has revealed our reforms have continued to improve
the standard of care in residential aged care, and that older Australians feel
safe, dignified and empowered in their care.
The 2024 survey
provides vital insights into the quality of the services aged care residents
receive, and the results make up a third of an aged care home's Overall Star
Rating. This years' survey captured responses from more than 36,000 residents
across 2,603 homes.
Responding more
positively compared to the 2023 and 2022 surveys, older Australians in
residential aged care have told us their trust is growing in the care they are
receiving, and they feel more confident to tailor this care to their needs.
- 95% of surveyed aged
care residents said they feel safe in their aged care homes and that staff are
kind and caring.
- 91% said they have a
say in their daily activities - a
10% increase from 2022.
- 88% said they are
encouraged to do things for themselves - an increase of 7% from 2022.
- 88% of residents said
they would recommend their aged care home - a 3% increase from 2023.
- 70% of residents said
they were satisfied with the food in their home - consistent with previous
years' results.
The Albanese Government
has taken significant steps to improve quality and variety of food in aged care
because we know nutritious, flavoursome food makes all the difference to an
older Australian's health and is integral to their quality of care.
When the new Aged Care
Act starts from 1 November, providers will be obligated to meet the new,
dedicated, Food and Nutrition Aged Care Quality Standard which raises the bar
for providers looking after older Australians in residential care.
Each aged care home's
survey results and information on what they spend on food is available on the Find a
Provider tool on My Aged Care.
Read the summary fact sheet of the 2024 Residents' Experience Survey
results.
Quotes attributable to
Minister for Aged Care and Seniors, Sam Rae:
"Labor's
once-in-a-generation aged care reforms are continuing to improve the lives of
older Australians, we're working hard to raise the standard of care in every
aged care home in every corner of Australia.
"We're proud to be
delivering reform that lifts the standard of food in aged care. Eating well is
ageing well and every older person in residential aged care deserves the joy of
a good meal wherever they live.
"We're putting older
Australians at the centre of their care, building a world-class system that is
delivering better care for them every single day."
