A parliamentary inquiry will explore ways to improve the sustainability and accessibility of Australia Post.
For more than 200 years, Australia Post has kept Australians connected and delivered essential services to communities in all parts of Australia.
In recent years, the way Australians communicate and do business has changed, resulting in fewer letters being sent and declining foot traffic in some post offices.
Additionally, the growth of global marketplace retailers is reshaping postal markets in Australia and around the world.
Following a referral from the Minister for Communications, the House of Representatives Standing Committee on Communications, the Arts and Sport will begin an inquiry into Australia's postal network to ensure Australia Post meets the evolving needs of our communities.
The inquiry will provide an opportunity for everyday Australians, businesses and stakeholders to help shape the future of Australia's postal network.
The Committee will consider opportunities to enhance or diversify the services available through the post office network, with a focus on supporting community and commercial sustainability - recognising the vital role post offices play in communities across Australia.
The Committee plans to deliver its report in the second quarter of 2027.
Quotes attributable to Minister for Communications, Anika Wells:
"Australia Post is a beloved institution, delivering vital services and connecting Australians across the country.
"Changing consumer behaviour and commercial conditions present significant challenges to the sustainability of our national postal service, reflecting experiences globally.
"That's why I've asked the House committee to explore how we can better support a sustainable and accessible postal service that delivers for all Australians.
"The Albanese Government is committed to a strong and sustainable postal service that meets the needs of local communities and businesses, now and into the future."
Quotes attributable to Chair of Standing Committee on Communications, the Arts and Sport, Susan Templeman:
"I welcome the Minister's referral of this matter to the Committee for inquiry and report.
"This will provide an opportunity for the Committee to hear from stakeholders and the broader community on options for the future of postal services."
