Canada Border Services Agency and U.S. Department of Homeland Security
As a demonstration of the ongoing cooperation that binds Canada and the United States of America, U.S. Secretary of Homeland Security Alejandro N. Mayorkas and Canadian Minister of Public Safety, the Honourable Marco Mendicino, support and express their appreciation to the U.S. Customs and Border Protection (CBP) and the Canada Border Services Agency (CBSA) for their progress in developing innovative solutions to provide NEXUS applicants with more options and opportunities to complete their enrollment interviews for this bilateral trusted traveller program. These efforts have been made to ensure every qualified U.S. and Canadian traveller has the opportunity to benefit from the facilitated travel that NEXUS brings, supporting communities and economic interests on both sides of the border.
In order to address the significant backlog in NEXUS applications, CBP and CBSA have increased the number of interview appointments available to applicants by extending hours of service at enrollment centers in the United States and expanding the locations where interviews are conducted on the land border. CBP and CBSA have also been able to accelerate approval for over 80% of renewing applicants and to extend benefits for the remaining qualified renewing applicants for up to five years beyond their membership expiration date while their interviews are pending.
These efforts have been effective. Since October 1, 2022, CBP and CBSA have completed a record-breaking 203,000 NEXUS enrollments and reduced the net backlog of applicants by 100,000.