Tomorrow (Saturday, 19 November) Jemena crews will begin restoring gas supply to around 600 homes and businesses in Forbes after gas was suspended due to flooding earlier this week.
As flood waters are now receding, our crews will be on the ground to ensure the safety of each site and reconnect the gas supply where it is safe to do so. We expect all customers to have their gas restored in the coming week.
Jemena suspended gas supply as a necessary safety precaution in response to flooding.
We ask that customers do not try to reconnect their gas supply or access their gas meter in any way. Gas is a dangerous and flammable fuel and our crews need to ensure the safety of each site before it is reconnected.
A member of our crew will attend impacted homes and businesses in the coming week. Where crew are unable to access a property, a calling card will be left behind. We ask that our customers follow the instructions on the calling card to have their gas service restored.
We thank the community for their cooperation during this challenging time, as well as the efforts of emergency services and council workers in supporting our crews to make the gas network safe and restore gas for our customers.
Customer safety advice:
- Please do not touch the gas infrastructure at your property (including meters and valves). Please do not remove any tags or markers attached to your gas infrastructure.
- Please switch off your gas appliances.
- When the gas has been safely re-established to your area, Jemena will visit your property to perform a check and let you know it is safe. If you are not home, we will leave a calling card advising you of next steps.
- If residents have safety concerns, please reach out to us on 131 909 or in an emergency
