Key Facts:
- Aligned Outcomes has launched Cost Optimisation as a Service (COaaS), drawing on more than $100 million in verified client savings delivered over the past two years.
- The service addresses a commonly overlooked gap: an invoice can be accurate and a supplier performing well, yet the underlying commercial arrangement may still represent poor value.
- COaaS examines expenditure across telecommunications, cloud, software, and managed services, using industry benchmarks and contract analysis to identify savings opportunities that internal data alone may not reveal.
- The offering augments clients' internal technology, finance, and procurement teams by providing market intelligence, negotiation expertise, and delivery capacity to pursue and implement identified savings.
- The service is designed as an ongoing discipline rather than a one-off exercise, helping organisations keep expenditure aligned with their needs as supplier arrangements and requirements evolve.
More than $100 million in verified savings over two years underpins a new service helping internal teams challenge technology costs-even when the invoices are correct.
SYDNEY, 12th OCTOBER 2026 - An organisation can run its technology well, check every invoice and follow every procurement rule-and still pay more than it needs to.
Australian technology cost specialist Aligned Outcomes is targeting that blind spot with the launch of Cost Optimisation as a Service (COaaS), bringing industry benchmarks, commercial expertise and additional delivery capacity into clients' technology, finance and procurement teams.
The businesses behind Aligned Outcomes have delivered more than $100 million in verified client savings in the past two years. The new offering combines their capabilities to pursue savings through better commercial outcomes and optimised service delivery, without making infrastructure replacement a prerequisite.
At the heart of the service is a distinction that can be overlooked in budget reviews: confirming that a supplier has charged the agreed price does not establish whether that price still represents good value.
"Internal teams know their organisation. What they cannot always see is what comparable organisations are paying, which contract terms suppliers will negotiate or how far a commercial offer can move," said Brian Stevens, Director, Aligned Outcomes.
"A bill can be accurate and still represent poor value. The service may be essential and the supplier may be performing well. Neither means the commercial arrangement should go unchallenged."
COaaS examines expenditure across telecommunications, cloud, software and managed services. It combines contract, invoice and service analysis with industry benchmarks to identify opportunities that may be difficult to establish from an organisation's own data alone.
An organisation may need everything it buys and still have scope to negotiate lower rates, revise minimum commitments, unpack bundled charges or change how services are scoped and delivered. These opportunities can remain unresolved when internal teams are occupied with operational demands, even where those teams have already recognised the problem.
Aligned Outcomes works alongside them to build the evidence, negotiate with suppliers, support implementation and verify the resulting savings. Clients retain approval of changes, with proposals assessed against operational requirements, service levels and risk controls.
"Knowing a cost should be challenged is different from having the evidence and capacity to challenge it successfully," said Stevens.
"We strengthen the client's team with a wider market perspective and the people to follow the opportunity through. The job is complete when the change is implemented and the saving is verified."
The service is designed to make commercial scrutiny an ongoing discipline, helping organisations keep expenditure aligned with their needs as supplier arrangements and service requirements change.
About us:
About Aligned Outcomes
Aligned Outcomes brings together TeleResult, CDRU and ClearCost to help government and enterprise organisations find hidden value in technology spending. With roots dating to 1972 and more than 5,000 client engagements across its businesses' combined history, the group combines specialist consulting, managed services and financial management software through Cost Optimisation as a Service.
Working alongside clients' technology, finance and procurement teams, Aligned Outcomes uses industry experience and benchmarks to negotiate better commercial outcomes, optimise service delivery and verify savings. The group reports typical client cost reductions of 15-30%, depending on the scope reviewed and existing commercial arrangements.
