NEW YORK - Mayor Zohran Kwame Mamdani today repaired New York City's 200,000th pothole of the year on Troutman Street in Bushwick with the help of the Department of Transportation (NYC DOT) crews and Ra-mel, a 311 worker who fields pothole complaints and helps ensure repairs are made swiftly.
In early April, the Mayor filled the city's 100,000th pothole of the year on Staten Island, marking the highest number of potholes filled in the first 100 days of a year in more than a decade.
While NYC DOT crews spend the summer milling and repaving streets - the most effective way to prevent potholes from forming in the colder months - roadway crews continue to repair an average of 3,000 potholes each week. So far this year, NYC DOT has paved 757 lane miles of streets across the five boroughs, the distance from New York City to Nashville.
"It's the little things that say a lot about whether government is delivering for New Yorkers. Fixing the broken water fountain at the playground our kids love, upgrading the catch basin on the corner that always floods and, of course, making a bumpy road smooth again," said Mayor Mamdani. "Today, we are marking 200,000 pothole repairs - a testament to the dedicated City workers who show up every day to solve New Yorkers' problems and get the job done. That is what public service should look like."
"No challenge is too big or too small, and that's why we were proud to repair 100,000 potholes in the first 100 days of the Mamdani administration. But after a brutal winter, the work has continued. While we freshly pave streets across the city, we have continued to make pothole repairs, now reaching the milestone of 200,000 since January 1st," said NYC DOT Commissioner Mike Flynn. "We are winning the war on potholes and delivering the safe, well-maintained streets New Yorkers deserve. Thanks to the Mayor's investment in repaving, New Yorkers should expect smoother roads ahead."
"Tech isn't an abstract idea," said Chief Technology Officer and OTI Commissioner Lisa Gelobter. "It's about solving everyday problems for city residents and those visiting our city. 311 is the city's digital engine that turns neighborhood feedback into action, and OTI is proud to support this work by ensuring 311 continues to provide top-notch service for every New Yorker and visitor."
NYC311 connects New Yorkers to nonemergency services from more than 200 City agencies and nonprofits, serving 8 million people, 24/7 every day of the year in up to 175 languages. Today, the service handles roughly 100,000 contacts daily across calls, texts, web, the 311 app and social media channels.
New Yorkers are encouraged to report potholes - or get help with other nonemergency issues - by calling 311 or visiting nyc.gov/311
