The Albanese Government's increased investment in university‑based tax clinics is benefitting an increased number of vulnerable Australians with free tax assistance.
The latest National Tax Clinic report shows significant increases in the number of taxpayers helped.
- 6,533 vulnerable individuals and small businesses assisted (24 per cent increase from 2023)
- 7,909 lodgements completed (24 per cent increase)
- 2,878 taxpayers provided with advice and support, including those in dispute with the ATO (20 per cent increase)
The Government gave the program a major boost in the 2023 Budget, with additional funding for 5 new clinics this year, help for outreach to indigenous and remote communities, and funding to support Pacific Australia Labor Mobility (PALM) workers with tax and superannuation matters.
Tax clinics deal with a wide range of vulnerable people including:
- a mother of 3 escaped an abusive relationship but was left with a director penalty notice for over $175,000 in tax debt,
- a client who spent time in prison and had a brain injury and needed patience and empathy being supported to update details, and
- a client who was the victim of a tax fraud when a false ABN was registered in their name.
The clinics also provide valuable opportunities for students undertaking tax‑related courses at participating universities and TAFEs.
Students who have taken part report that the experience taught them about the need for empathy with clients and making a genuine impact through their work.
The Tax Clinic program makes a real difference to the lives of those involved and helps the most vulnerable members of the community gain more financial stability and financial literacy while easing stress and anxiety.
The Albanese Government is proud to have increased opportunities for the program to ensure people aren't left behind.