New Advising Hub Emerges on Infinite Corridor

Massachusetts Institute of Technology

On any given day, MIT's famed 825-foot Infinite Corridor serves as a busy, buzzing pedestrian highway, offering campus commuters a quick, if congested, route from point A to B. With the possible exception of MIT Henge twice a year, it doesn't exactly invite lingering.

Thanks to a recent renovation on the first floor of Building 11, the former location of Student Financial Services , there's now a compelling reason for students to step off the busy throughfare and pause for conversation or respite.

Dubbed by one onlooker as "the spaceport," the area has been transformed into an airy, multi-functional hub. Nestled inside is the Undergraduate Advising Center (UAC), which launched in 2023 to provide holistic support for students' personal and academic growth by providing individualized advising for all four years, offering guidance about and connections to MIT resources, and partnering with faculty and departments to ensure a comprehensive advising experience.

Students can now find another key service conveniently located close by: Career Advising and Professional Development has moved into renovated office suites just down the hall, in Building 7.

"It's just stunning!" marvels Diep Luu, senior associate dean and director of the UAC. "You can't help but notice the contrast between the historic architecture and the contemporary design. The space is filled with natural light thanks to the floor-to-ceiling windows, and it makes the environment both energizing and comfortable."

Designed by Merge Architects, the 5,000 square-foot space opens off the Infinite with several informal public spaces for students and community members. These include a series of soaring, vaulted booths with a variety of tables and seating to support multiple kinds of socialization and/or work, a cozy lounge lined with pi wallpaper (carried out to 10,638 digits after 3.14), and the "social stairs" for informal gatherings and workshops. Beyond that, glass doors lead to the UAC office space, which features open workstations, private advising rooms, and conference rooms with Zoom capability.

"We wanted to incorporate as many different kinds of spaces to accommodate as many different kinds of interactions as we could," explains Kate Trimble, senior associate dean and chief of staff of the Division of Graduate and Undergraduate Education (GUE), who helped guide the renovation project. "After all, the UAC will support all undergraduate students for their entire four-year MIT journey, through a wide variety of experiences, challenges, and celebrations."

Homing in on the "Boardwalk or Park Place of MIT real estate"

The vision for the new district began to percolate in 2022. At the time, GUE (then known as the Office of the Vice Chancellor, or OVC) was focusing on two separate, key priorities: reconfiguring office space in a post-pandemic, flex-work world; and creating a new undergraduate advising center, in accordance with one of the Task Force 2021 recommendations.

A faculty and staff working group gathered information and ideas from offices and programs that had already implemented "flex-space" strategies, such as Human Resources, IS&T, and the MIT Innovation Headquarters. In thinking about an advising center of the size and scope envisioned, Trimble notes, "we quickly zeroed in on the Building 11 space. It's such a prominent location. Former Vice Chancellor (and current Vice President for Research) Ian A. Waitz referred to it as the "Boardwalk or Park Place of MIT real estate. And if you're thinking about a center that's going to serve all undergraduates, you really want it to be convenient and centrally located - and boy, that's a perfect space."

As plans were made to relocate Student Financial Services to a new home in Building E17, the renovation team engaged undergraduate students and advising staff in the design process through a series of charrette-style workshops and focus groups. Students shared feedback about spaces on campus where they felt most comfortable, as well as those they disliked. From staff, the team learned which design elements would make the space as functional as possible, allowing for the variety of interactions they typically have with students.

The team selected Merge Architects for the project, Trimble says, because "they understood that we were not looking to build something that was an architectural temple, but rather a functional and fun space that meets the needs of our students and staff. They've been creative and responsive partners." She also credits the MIT Campus Construction group and the Office of Campus Planning for their crucial role in the renovation. "I can't say enough good things about them. They've been superb guides through a long and complicated process."

A more student-centric Infinite Corridor

Construction wrapped up in late summer, and the UAC held an open house for students on Registration Day, Sept. 3. It buzzed with activity as students admired the space, chatted with UAC staff, took photos, and met the office mascot, Winni, a friendly chocolate Labrador retriever.

"Students have been amazed by the transformation," says Luu. "We wanted a space that encourages community and collaboration, one that feels alive and dynamic, and the early feedback suggests that's exactly what's happening," Luu explains. "It also gives us a chance to better connect students not only with what the UAC offers, but also with support across the Institute.

"Last year, the UAC offices were behind these two wooden doors in the Infinite Corridor and you had to know that they were there to get to them," says junior Caleb Mathewos, who has been a UAC orientation leader and captain over the past two years. "The space is very inviting now. I've seen people sitting there and working, or just relaxing between classes. I see my friends every now and then, and I'll stop by and chat with them. Because it's so much more open, it makes the UAC feel a lot more accessible to students."

Senior Calvin Macatantan, who's been involved with the UAC's First Generation/Low Income Program since his first year and served as an associate advisor and orientation leader, thinks the new space will make it easier for students - especially first years - to find what they need to navigate at MIT. "Before, resources felt scattered across different parts of the Infinite, even though they had similar missions of advising and supporting students. It's nice that there's a central, welcoming space where those supports connect, and I think that will make a big difference in how students experience MIT."

The transformation adds significantly to a trend toward creating more student-centric spaces along the Infinite. In the past few years, MIT has added two new study lounges in Building 3, the DEN and the LODGE, and the Department of Materials Science and Engineering built the DMSE Breakerspace in Building 4. This fall, another office suite along the Infinite will be remodeled into a new tutoring hub .

"It's wonderful to see the UAC space and the whole advising 'neighborhood,' if you will, come to fruition," says Vice Chancellor for Graduate and Undergraduate Education David L. Darmofal. "The need to strengthen undergraduate advising and the opportunity to do so through an Institute advising hub was an outcome of the Task Force 2021 effort, and it's taken years of thoughtful reflection by many stakeholders to lay the foundation for such a significant sea change in advising. This space is a tangible, visible commitment to putting students first."

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