New approach to student surveys

ASQA and the Department of Education, Skills and Employment (DESE) recognise it is essential for RTOs to maintain feedback systems that enable them to understand and continuously improve their performance and monitor outcomes for students and employers.

A new VET student survey has been developed in partnership with DESE and the National Centre for Vocational Education Research (NCVER) in response to feedback from providers about the Quality Indicators Learner Survey. While the Quality Indicators Learner Survey is currently the primary tool to gather input from students, work has commenced to map out a plan to make it easier for RTOs to be able to collect data they need to meet their reporting requirements. The VETSES is an important first step. We expect that this, alongside other improvements to data collection over the coming years, will make it easier for training providers to monitor their student experience and reduce the administrative burden.

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