The Fair Work Commission and Fair Work Ombudsman have collaborated to develop a flyer for employee-like workers who deliver food and drinks or parcels via an app.
The flyer explains the roles of the Fair Work Commission and Fair Work Ombudsman under workplace laws that create rights for employee-like workers. The flyer can be distributed and displayed in hardcopy (for example, on noticeboards) and digital forms, and includes QR codes linking to relevant information.
Read the Food delivery workers flyer (pdf). We have also translated the flyer into 6 community languages to assist our culturally and linguistically diverse (CALD) users. The flyer is available in:
- Chinese traditional (pdf)
- Chinese simplified (pdf)
- عربي (Arabic) (pdf)
- Français (French) (pdf)
- Español (Spanish) (pdf)
- हिंदी (Hindi) (pdf)
We will distribute the flyers through our social media and stakeholder networks nationally, including organisations that support CALD communities.
This resource continues our shared commitment with the Fair Work Ombudsman to provide information and resources that meet the diverse needs of the Australian community. It aligns with our strategy to deliver the right information, at the right time and in the right format.
'The Commission is proud to present this resource in collaboration with our colleagues at the Fair Work Ombudsman as part of our ongoing commitment to improving access to justice for culturally and linguistically diverse communities. We will continue to work closely with other agencies and community representatives to improve our tools and resources over time.' - Murray Furlong, General Manager, Fair Work Commission
'We urge all workers to understand their workplace rights - especially those in non-English speaking communities. They can seek our free advice and assistance if they need it. Protecting migrant workers is a priority for the Fair Work Ombudsman as we know they can be vulnerable to exploitation. We are pleased to work with the Commission on this resource.' - Anna Booth, the Fair Work Ombudsman
CALD community engagement and resources
This resource supports our existing community language resources. We have information in 28 community languages, including animations and factsheets. See Information in your language.
You can use the Translating and Interpreting Service to contact us. You can also access interpreting services at each stage of your case, including at:
- hearings
- conferences
- conciliations.
We encourage you to read our Community engagement strategy 2025-27 (pdf)
