NSW leads with AI assurance Framework for government

Department of Customer Service

Customers across NSW can be confident NSW Government services using Artificial Intelligence (AI) will meet best practice ethical requirements as Australia's first mandated AI Assurance Framework comes into effect.

NSW Chief Data Scientist Dr Ian Oppermann said all NSW Government agencies would be required to use the Framework to ensure projects that used AI were safe and effective.

"From diagnosing sepsis in hospital patients to identifying drivers illegally using mobile phones while driving, the NSW Government is already using AI to improve the lives of NSW residents," Dr Oppermann said.

"As the technology evolves and becomes more sophisticated, the Framework will ensure projects remain transparent and include the highest levels of privacy, security and assurance, so customers can feel even more confident when dealing with the NSW Government.

"Mandating the Framework will ensure all NSW Government services using AI are required to implement strong privacy and data management safeguards."

The Framework ensures government projects using AI have a set of guidelines to follow, that it is used safely and ethically and can enable efficiencies for agencies to integrate future technologies.

Work on the Framework began in April 2021 and was developed by the NSW AI Advisory Committee led by Dr Oppermann.

Projects with budgets of more than $5 million or supported by the Digital Restart Fund will also be subject to assessment by the AI Review Committee chaired by Dr. Oppermann to ensure compliance.

The mandate will be introduced for all agencies using AI on 31 March 2022.

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