The Minns Labor Government is continuing work to boost the efficiency, reliability and safety of the state's transit networks, with the Transport Management Centre (TMC) reopening after a $10 million transformation to boost its capability to manage traffic flow and incident response.
The most significant upgrade to the TMC since it opened in 1999 ahead of the 2000 Sydney Olympics, the ten-month project means the Eveleigh facility is now a future-proofed hub designed to keep NSW moving.
When it opened, the TMC managed around 70 incidents a day. Now, 26 years later, it handles upwards of 700, coordinating rapid response across roads, the transport network, using traffic lights, a network of cameras, variable message signs, traffic response crews and tow trucks. It also coordinates replacement services and major events transport.
At the same time, daily road travel in Greater Sydney has grown by around 30 per cent and the size of the NSW road network has increased by around 18 per cent.
The revamped, state-of-the-art TMC includes:
- A 23-metre-long digital screen wall streaming live feeds from across the state -one of the largest of its kind in Australia. The larger screen allows the TMC team to display more content including live CCTV feeds, network data and analytics, and other content to improve situational awareness. This is critical during disruptions, or major weather events and bushfires.
- Drone pilot stations with beyond-visual-line-of-sight capability - allowing crews to direct an immediate response to major incidents in any part of the state.
- A 55% increase in workspaces in the main operations room - ensuring there is sufficient space for around the clock operations.
- Upgraded communications tech for faster public and media updates.
- Improved lighting, amenities and facilities - supporting crews with 24/7 shiftwork.
The hub at Eveleigh is home to 123 on-site staff working around the clock, with a further 320 staff across NSW.
The expanded control room will also allow recruitment of new team members ahead of the opening of Western Sydney International Airport in 2026.
During the rebuild, TMC teams have been based at a back-up operations hub in Auburn that was refitted in 2024.
This work is part of a broader plan to strengthen the state's transport coordination systems, with future work to include a new tunnel operations centre and modernisation of the Regional Transport Operations Centre in Northern NSW.
Minister for Roads, Jenny Aitchison said:
"The Transport Management Centre is the state's traffic and transport nerve centre, and this upgrade gives it the increased capacity and technology it needs for the future.
"When there's an incident on our roads, rail or waterways, every second counts and this is the place that keeps NSW moving.
"From the Sydney Marathon to the Bathurst 1000, from Taylor Swift to peak hour gridlock, this is where the team plans, monitors and manages how the network responds in real time.
"The Minns Labor Government is investing in smarter, safer and more connected transport systems. With new drone feeds, enhanced Live Traffic updates and boosted coordination, the upgraded TMC will help our teams respond faster, especially during major events, emergencies and natural disasters."
Transport for NSW Executive Director of Operations Management, Craig Moran said:
"It's an exciting day to see staff at their desks and our upgraded, high tech TMC in full operation.
"The TMC never sleeps, it's a 24/7 hive of activity that coordinates our rapid response.
"This upgrade has given our teams the space, technology and tools to collaborate better than ever, delivering smoother, safer trips for everyone who relies on us."
