In 2024, Australians lost more than $2 billion to scams* - a drop from the previous year but still far too high. Nearly half of those losses came from investment scams, including superannuation.
At Cbus Super, your security is our priority. Whether you're a current member or thinking about joining us, here are six practical tips from our Cyber Security Team to help protect your savings and personal information.
1 Keep your personal information private
Avoid sharing personal details by email or SMS unless you're certain of who is receiving them. Only provide identification documents if you're confident the request is genuine. Secure your physical mail, shred sensitive documents, and never log into your super account using public or unsecured Wi-Fi.
2 Keep your account details up to date
Make sure your phone number, postal and email address are correct so we can reach you with important security alerts.
3 Be smart with your devices
Use strong, unique passwords that you update regularly, enable FaceID or Touch ID if it's available, and install antivirus software. Software updates often include important security fixes so keep your devices updated. Clear your browser history and cookies often as this protects your privacy, especially when using shared devices.
4 Check your financial adviser is qualified to act in your best interests
Check the Financial advisers register at moneysmart.gov.au to see if they're authorised to give advice on investments, super and insurance.
5 Review your statements regularly
Look for unusual transactions and read your credit report to ensure your identity is not misused If you suspect fraud, freeze your bank cards and online banking immediately. Contact us and we can guide you on how to protect your super.
6 If you spot a scam, always report it
By reporting scams, you're adding to the intelligence bank used by government and other organisations. It's a big part of keeping all Australians safe. You can report scams to us or directly to Scamwatch, Australian Cyber Security Centre, and IDCARE if identity theft is suspected.
Keep your super safe
Explore our scams hubs for more security tips, how to spot scams and protect yourself
cbussuper.com.au/supersafe
If you're worried about the safety of your super, call us immediately 1300 361 784
