Scam letter in Boroondara
It has come to our attention there is a scam letter currently circulating from an unknown party posing as a City of Boroondara staff member. This letter claims to be collecting information on behalf of Council.
If you receive this letter, please do not make contact with the person listed, as they are not associated with Council in any way and this data collection exercise is not legitimate.
Ways to protect your information
Unfortunately, the danger posed by scammers is on the rise and these security attempts are becoming more and more sophisticated and prevalent. We want to take this opportunity to remind you to remain vigilant with your information and always think twice before sharing any information.
We have put together some guidance on what you can look out for when receiving any communication from us.
Letters from Council
- We will always use the official City of Boroondara letterhead.
- We will always use a Boroondara email address ([email protected]).
- We will never ask you to respond to a private email address.
- We will include a reference to your property or matter if we are requesting information from you or for you to take any action.
- Poor grammar and spelling errors as well as unfamiliar tone, is often an indication of a scam.
Suspicious emails
Things which are important to be on the look-out for include:
- suspicious attachments
- messages with hyperlinks
- an unfamiliar tone or greeting from the sender
- grammar and spelling errors
- inconsistencies in email addresses or domain names
- prompts to install software or download a file
- a reply or response to a conversation you didn't initiate
- requests for credentials, personal info or payment details.
