Maintenance groups Air Force-wide dedicate countless hours to maintaining, repairing and inspecting aircraft in order to ensure mission capabilities. A recurring problem faced by many maintenance groups, such as the 35th Maintenance Group at Misawa Air Base, is a high-demand mission in an undermanned career field.
"In the maintenance world, the conventional approach is to work on any broken aircraft or equipment immediately regardless of if you have all of the tools, parts or maintainers to complete the job," said Maj. Carrie Dumlao, 35th MXG operations officer. "We believed that as long as we started the work to fix it, we were making progress."
Leadership from the 35th MXG realized this mentality was not practical, since it causes stress on personnel and delays essential maintenance.
This is where the Theory of Constraints (TOC) concept comes into play.
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