WCPO: How local call centers are coping with a rising number of COVID-19 cases

Florence Fulk, adjunct associate professor environmental health and public sciences, spoke to WCPO reporter Dan Monk about ways to minimize risk in the workspace. A number of call centers in the Greater Cincinnati area have reported employees that have tested positive for COVID-19.

“We are going to see more and more cases over time regardless where you are,” Fulk told WCPO. “There is never a place where you can get to zero risk when you have a pandemic going on. But what you can do is try to minimize your risk.”

By now, you’ve likely heard many of the guidelines for personal defense against COVID-19: Washing hands frequently for at least 20 seconds, keeping your hands away from your face and mouth, maintaining a safe social distance of six feet. Here’s one you may not know: If you’re using a hand sanitizer, make sure it has an alcohol content of at least 60%.


Fulk provided three links with the best information for companies and employees to follow. The first is a CDC site for business guidance. The second is a CDC site for individuals. The third is a list of disinfectants from the U.S. Environmental Protection Agency.

Read the WCPO story online.

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