Yale University
When humans write sentences or solve math problems, they are thinking symbolically - each number, variable, or word is expressed by a symbol. While AI chatbots do not "think" that way, if prompted, they can offer cogent advice about writing, math, and many other topics as if it was offered by a person.
How artificial intelligence (AI) systems can do this is poorly understood because they are not directly programmed by humans. Instead, they are trained to develop their own internal strategies by analyzing massive amounts of data. And while use of AI chatbots will become increasingly common, the fact that people do not fully understand how they operate internally makes them difficult to trust - especially in sensitive situations.
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