Annual Complaints And Outcomes Data Released

Tasmania Police has today released its annual report detailing findings and outcomes of complaints to police.

The Professional Standards Complaints and Outcomes 2025 shows that there were 346 complaints received across all levels in 2025, and 168 internally raised matters.

A significant increase in level 1 complaints (from 152 in 2024 to 288 in 2025), can be attributed to the Public Portal which went live in December 2024.

A total of 152 level 2 or 3 matters were finalised in the reporting period, with outcomes detailed within the report.

Tasmania Police also received 246 compliments through the portal during the reporting period.

Deputy Commissioner Jonathan Higgins said that Tasmania Police also reports annually through the Report on Government Services on complaints against police and satisfaction with police services.

"Productivity Commission data has consistently reported Tasmania Police to be the most likely to be regarded as professional, to treat people fairly and equally, and be honest, than any other jurisdiction," he said.

"Recognising the thousands of interactions that we have with the community each year, the figure of 346 complaints is comparatively low. But it is vital that all complaints are appropriately responded to, investigated, action taken if required and that we publicly report on these important matters.

"The Tasmanian community has high expectations of its policing service, and we are entrusted with significant powers to perform our duties to keep people safe.

"When a complaint is made, either by a member of the community or raised internally by another police officer, the community must have confidence that these matters are investigated appropriately and outcomes are publicly available," said Deputy Commissioner Higgins.

"The number of internally raised matters reflects the importance of holding ourselves and our colleagues accountable for behaving in line with our values – Accountability, Integrity, Respect and Support. We'll continue to build this culture amongst all officers, just as we will continue to welcome feedback from the community we serve."

The Tasmania Police Professional Standards Command investigates internal and external complaints of criminal conduct and breaches of the Code of Conduct, with independent oversight of investigations by the Director of Public Prosecutions, the Integrity Commission and the Ombudsman as appropriate, in addition to reporting to the Office of the Independent Regulator.

The Professional Standards report is available here: https://www.police.tas.gov.au/information-disclosure/

As requested through the Budget Estimates process, the final update on the seven referrals from the Weiss Independent Review relating to Tasmania Police officers is also available here: Tasmania Police Referrals from the Weiss Independent Review into Paul Reynolds – December 2025

Members of the community can provide feedback or compliments on Tasmania Police's performance at any time via the Tasmania Police website. Go to https://www.police.tas.gov.au/about-us/compliments-and-complaints/

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