The agency's business plan 2026 to 2027 marks a key step in its transformation, strengthening its position as a trusted guardian of corporate data.
Companies House has published its business plan 2026 to 2027. This sets out strategic objectives for the financial year. These are:
improving the accuracy, reliability and usability of register data to increase its value to the economy
preventing, detecting and disrupting economic crime that harms businesses and the public
delivering major reforms to company law with clear communication and minimal burden on business
providing seamless, customer-focused services
modernising technology responsibly
investing in the organisation's people and culture
These priorities align with the Companies House strategy 2025 to 2030, published last year.
Companies House Chief Executive, Andy King, said:
We are here to support economic growth and trust in the UK business environment.
In the next 12 months we will embed reform, improve data quality, and take action against those who seek to abuse the company framework.
Companies House will be scaling up automated data checks, cleansing inaccurate information, strengthening data governance, and expanding lawful data sharing with partners.
The agency will also take more targeted enforcement action and work closely with law enforcement and other agencies to disrupt criminal activity at scale.
Maintaining and improving the customer experience is also a priority, as Companies House supports millions of customers to go through identity verification and other reforms to company law as smoothly as possible.
Measuring performance against public targets
The business plan 2026 to 2027 includes public targets against which Companies House's performance will be measured.
The 6 targets set by Small Business Minister, Blair McDougall, are:
Companies House will continue to score above average for the public sector, in the UK Customer Satisfaction Index.
Digital services are available for a minimum of 99.5% of the time.
All incoming calls to
