Cardinia Shire Council is set to progress a significant transformation of its core business systems, awarding the contract for the software provider at the Council meeting on Monday 16 March.
Council has appointed TechnologyOne Ltd to upgrade its enterprise business systems used to deliver critical functions such as customer service, online customer portal, asset management, property rating, planning, local laws, records management, budgeting and staff management.
Cardinia Shire Mayor Councillor Brett Owen said a review of Council's existing enterprise business systems in 2024 identified a need to strengthen security, improve efficiency and address risks to support long-term sustainability and better meet the needs of a rapidly growing shire.
"The transformation of Council's business systems is essential to delivering modern, efficient and future ready services for our growing community," Mayor Owen said.
"By replacing outdated systems with an integrated, cloud-based platform, Council will be able to streamline operations, improve the customer experience, strengthen cybersecurity, and provide the technological foundation needed for long-term organisational sustainability and to respond to legislative and service requirements."
A total of $32 million has been budgeted over the next four years to fully implement the project.
