Report on waste services survey now available

Late in 2021 Horsham Rural City Council conducted a survey of residents to gain insight into community attitudes towards current kerbside waste collection and the introduction of a new 4-bin system.

A report sharing the findings of this survey has been released today, with the report having been used as a key input into Councillors consideration of a new service model for kerbside collections at the 23 May 2022 Council meeting.

The survey identified several significant issues, including:

  • bin odour if bins are to be collected on a fortnightly basis,
  • bins being too large for people to move,
  • bin capacity being too small for families,
  • cost increases associated with the new service,
  • storage of multiple bins for those living in units or flats, and
  • a desire for some to opt out of the system.

Mayor Robyn Gulline thanks the community for participating in the survey.

“Council received a record response to this survey highlighting the level of passion and interest the community has for waste management,” she said.

“The survey has given Council a vast amount of information about how people feel about the changes and also shows positive attitudes towards recycling, which is promising for the success of transition to the new system.”

The full engagement report has been made available to HRCC Councillors to ensure that the issues raised by the community have been considered in the development of a Kerbside Collection Policy to support the introduction of the new 4-bin service model.

The State Government has mandated that standardised waste and recycling streams are rolled out across Victoria before 2027. At present, Council is on track to introduce its 4-bin system in April 2023.

View the engagement report here

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