Service NSW app: home for tradie licences

Minister for Customer Service and Digital Government, Minister for Fair Trading, Minister for Small Business

NSW tradies can now spend more time getting on with the job, with the full suite of trade licences now digitised and available in the Service NSW app, making it easier than ever to prove they are qualified when on a work site.

Minister for Customer Service and Digital Government Victor Dominello said about 25,000 physical trade licences are replaced each year which meant these tradies were unable to easily prove their right to be on a worksite when required for up to two weeks while their card was replaced.

“The Digital High Risk Work Licence joins the Digital Qualified Supervisor and Tradesperson Certificates, the Digital Contractor Licence (Individual) and the Digital White Card,” Mr Dominello said.

“The Digital High Risk Work licence is a free, optional addition to the physical card and is available to more than 385,000 licence holders across all 29 classes, including cranes, forklifts and scaffolding

“Digital trade licences in the Service NSW app have multiple features which confirm they are authentic and up-to-date, providing site supervisors with a convenient way to check a card’s details. This includes an animated NSW Government logo, auto-refreshing date and time, QR code which expires and reloads and a Waratah hologram.”

Minister for Fair Trading Eleni Petinos said the Digital High Risk Work Licence was the final credential to be released as part of the full suite of digital trade licences.

“Businesses and consumers need to have confidence the tradies they are using are appropriately licensed and digital trade licences provide a fast and secure way to check the credentials of a tradie,” Ms Petinos said.

“The new digital licence gives tradies the ability to more easily access their credentials on the go, but High Risk Work Licence holders should still be able to present their physical card if requested by inspectors.

“Digital trade licences also have real-time updates which mean licence holders do not have to wait for a new plastic card to be posted if their card needs to be replaced or updated, as long as they register with SafeWork NSW ahead of time.

“We are supporting tradespeople across our State to help grow the economy and secure a brighter future for the NSW worker and families”.

While physical cards are still currently required, the digital licence can take the pressure off tradespeople when they first realise it is missing while they organise for a new card to be replaced.

Funded by the NSW Government’s Digital Restart Fund, the Digitising Trade Licences Program is working to digitise more than 40 licence categories.

For more information, please visit the Service NSW web page.

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