We are working very hard to repel the cyber-attack. We are closely monitoring all ICT systems and are working hard to clean them up. Investigations have shown that the hackers have access to the encrypted passwords. Despite the encryption, hackers could abuse them. Therefore we ask all students and staff to change their password as a precaution.
If the same password is used for other accounts, such as LinkedIn or DigID, we ask everyone to change the password for these accounts as well.
How do you change your password?
Students and staff will receive an email with instructions. Please note: because the e-mail has to be sent to many recipients, it may take a while before it is received by everyone. The instructions for changing the password can also be found in that email.
Please consult the daily updates and FAQ for general questions about the cyber-attack. Students and staff can contact the Service Desk ICTS if they have any questions. The capacity of this desk has been greatly increased since Wednesday and it is more readily available from 07:00 to 22:00. There may be a waiting period due to possible heavy traffic.