- One-third of Queenslanders now have a Queensland Digital Licence, up from just 16 per cent in October 2024.
- Under the Crisafulli Government the Queensland Digital Licence App has increased to 19 digital credentials, ranging from trade licences, taxi and ride-share licenses to proof of age.
- The Crisafulli Government's 2026-27 Budget further supports the rollout of digital services, ending Labor's IT cost blowouts and failures.
- The Crisafulli Government is delivering better services through a stronger economy after a decade of decline under Labor.
The Crisafulli Government is delivering better services through a stronger economy, with Queenslanders embracing the convenience of digital credentials as downloads of the Queensland Digital Licence app reach more than 1.4 million customers.
The app has now been downloaded by one-third of eligible Queenslanders, a significant increase from just 16 per cent in October 2024.
The growth reflects Queenslanders' increased preferences for digital services in how they engage with government and business.
The delivery of additional digital credentials through a methodical process also put an end to a decade of IT cost blowouts and duplication under the former Labor Government.
The Digital Licence app, built to international standards, is now a national leader in security and accessibility. It now has 19 digital credentials that people can use to prove who they are or what they are entitled to do - up from just three in October 2024.
Credentials include driver licence, recreational marine licence, photo identification card, industry authorities like rideshare and taxi driver accreditations, and Queensland Building and Construction Commission licences available to the State's more than 105,000 tradies, contractors and builders.
The App also supports easy access to other services like car rego status and renewal, payment of fines, and registering as an organ and tissue donor via DonateLife, simplifying the way Queenslanders can help save lives.
Further investment is being delivered over the next two years, with $18.4 million allocated in the 2026–27 Queensland Budget to support the Digital Licence App and Customer Service Portal.
Minister for Customer Services and Open Data, Steve Minnikin, said the strong app uptake demonstrated the community's expectation for digital delivery of government services.
"Queenslanders are embracing the Digital Licence app which is a gamechanger, offering a secure and convenient way to access, share and store licence information," Minister Minnikin said.
"The app is giving Queenslanders greater control over their personal information and with features like real-time updates and secure access, it ensures people always have the most up-to-date credentials at their fingertips.
"For regional and remote customers, the app does not rely on a mobile network and allows Queenslanders to prove who they are or show their digital licence without the need for mobile coverage.
"By integrating multiple credentials into one app, we're also simplifying life for Queenslanders, unlike the former Labor Government who sat on their hands and stymied the rollout of digital services for a decade."
"As we continue to enhance the app and expand its capabilities, we're building a foundation for a more connected, efficient, and digitally empowered state."
