Research addresses barriers to telemedicine use among veterans experiencing homelessness

American Academy of Family Physicians

An interdisciplinary team of primary care providers implemented a quality improvement project to reduce barriers and increase the use and availability of telehealth consultations for military veterans experiencing homelessness. The team found that standardized video visit workflows, sustained education, and maximizing resources available at the VA proved essential to increasing video visit use. The proportion of video visits among telehealth visits doubled in 16 weeks from 4.8% to 10.3% and continued to increase during the following month (4.8% vs 12.9%).

Facing the Digital Divide: Increasing Video Visits Among Veterans Experiencing Homelessness

Alyson Prince, DNP et al

VA Greater Los Angeles Healthcare System, Los Angeles, California

Pre-embargo article link

Permanent Link

/Public Release. This material from the originating organization/author(s) may be of a point-in-time nature, edited for clarity, style and length. The views and opinions expressed are those of the author(s).View in full here.