Toyota Australia Launches Customer Service Exercise for Camera Programming

Toyota Australia will initiate a Customer Service Exercise (CSE) to rectify software programming affecting the forward recognition camera. In the Australian market, there are approximately 9,100 Toyota Corolla Hatch, Corolla Sedan and Corolla Cross vehicles involved.

The involved vehicles are equipped with a Toyota Safety Sense (TSS) 3.0 system, containing a millimetre wave radar sensor and a forward recognition camera to detect objects for certain driver assistance features, including the Pre-Collision System (PCS).

Due to programming of the software in the forward recognition camera, there is a possibility that TSS functions could become inoperative for approximately 4 seconds before rebooting and becoming operational again.  

For involved vehicles, Toyota dealers will update the software free of charge for vehicle owners.

It will require 40 minutes to 1 hour to update the software of the forward recognition camera. However, depending on the Dealer's work schedule, owners may be required to make the vehicle available for a longer period of time.

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