ANZ Institutional today announced it has been recognised by the market as No. 1 for overall customer relationship strength, achieving the highest Relationship Strength Index (RSI) score of any bank in the history of the Peter Lee Associates program.
According to the Peter Lee Associates 2023 Large Corporate & Institutional Relationship Banking Survey, Australia, ANZ was also named most trusted adviser, and No. 1 for lead bank and market penetration, Relationship Manager capability, and overall satisfaction with products and services.
The survey also recognised ANZ as most reliable and dependable for funding, for the ninth consecutive year, as well as market leader for Environmental, Social and Governance (ESG) and sustainable finance.
ANZ Managing Director Institutional Australia & PNG Tammy Medard said: "To be recognised again by the market as clear leaders when it comes to building relationships, is a testament to our team who consistently deliver outstanding insights, support and reliable funding to our clients.
"The results also recognise ANZ's dominant position in the important ESG space. That said, it's a competitive market and we'll keep working hard to ensure clients continue to receive the support they need from us as their banking partner."
In addition, the Peter Lee Associates, 2023 Large Corporate & Institutional Transactional Banking Survey, Australia, ranked ANZ as No. 1 for transaction banking, for the seventh consecutive year, as well as No. 1 for transaction banking product development and innovation, trade services, and supply chain finance.
ANZ Head of Transaction Banking Australia Philippa Campbell said: "We're delighted to be recognised as the most innovative transactional bank in the market. We're continuously improving our systems and offering valued insights and support to help our institutional customers sustainably build their businesses in a rapidly changing environment."
Highlights of the Peter Lee Associates 2023 Large Corporate & Institutional Relationship Banking Survey Australia (Ranking the four major banks)
Highlights of the Peter Lee Associates 2023 Large Corporate & Institutional Transactional Banking Survey Australia (Ranking the four major banks)
* #1 RSI in 2005-06, 2008, 2010 (=1st), 2011, 2014-21, 2023. |
The Peter Lee Associates Large Corporate and Institutional Banking surveys are a leading indicator of performance across wholesale banking in Australia. In total, 610 Australia-based large corporates and financial institutions with more than $A500m in annual turnover were surveyed.
