Kalgoorlie and Mirrabooka domestic violence hub operators signed

  • McGowan Government election commitment on track to be delivered this year
  • Kalgoorlie and Mirrabooka ‘one-stop hubs’ to make it easier for victims of family and domestic violence to access services
  • State Government appoints hub providers to deliver specialist family and domestic violence services
  • Appointed operators expected to begin delivering services in December, ahead of anticipated festive season spike in family and domestic violence incidents 
  • Prevention of Family and Domestic Violence Minister Simone McGurk has announced the operators of the McGowan Government’s two new family and domestic violence hubs.

    The awarding of contracts for delivery of services at the two locations – Kalgoorlie and Mirrabooka – is a major step for the establishment of Western Australia’s first family and domestic violence one-stop hubs.

    The State Government will contract the City of Stirling to provide services at the Mirrabooka hub, and Hope Community Services Ltd to deliver the Kalgoorlie hub.

    Both service providers have strong track records in delivering a variety of supports for women and children.

    Under the relevant service delivery contracts, these organisations will provide integrated and place-based specialist support services to make it easier for victims of family and domestic violence to get the help they need sooner and in one location.

    Both service providers have partnered with other organisations to bring together specialist family and domestic violence services and other supports, including mental health, legal, housing and financial counselling.

    The development and delivery of culturally responsive practices for the hubs will be led by Aboriginal people, through partnerships with Aboriginal organisations. The City of Stirling has also partnered with culturally and linguistically diverse services to tailor service delivery for victims from these communities. 

    The two new hubs will meet a critical need for victims by providing wrap-around specialist supports in one location, and reducing the trauma associated with having to re-tell their story on multiple occasions to various service providers.

    Together with their delivery partners, the City of Stirling and Hope Community Services Ltd will co-ordinate access to services to support improved safety and decision-making based on a holistic picture of a victim’s situation.

    The hub services are on track to be rolled out from December this year.

    The appointment of the City of Stirling and Hope Community Services Ltd as the service providers comes after strong community involvement in the development of the hubs through an extensive co-design process.

    The initial ‘hub’ model emerged from extensive research and stakeholder consultation conducted by Curtin University. The place-based service delivery models for Kalgoorlie and Mirrabooka were subsequently co-designed by The University of Western Australia’s Centre for Social Impact, people with lived experience of family and domestic violence, Aboriginal elders, community members, peak bodies, community service providers and government agencies.

    As stated by Prevention of Family and Domestic Violence Minister Simone McGurk:

    “These one-stop hubs will provide a specialist service for women and families experiencing family and domestic violence.

    “Once in operation, the hubs will bring support services together and wrap them around those who need them using a ‘one-stop’ approach.

    “This model, which is new to WA, will make it easier for women and children impacted by family and domestic violence to get help sooner in a safe space within their own community.

    “Sadly, police observe an increase in the number of family and domestic violence incidents over the Christmas-New Year period, so it’s very positive to have the hubs coming online to provide an extra layer of support ahead of the festive season.”

    As stated by Mining and Pastoral Region MLC Kyle McGinn:

    “The new regional hub will provide additional options for people experiencing family and domestic violence in Kalgoorlie-Boulder and surrounding communities to seek help.

    “Having a multitude of services under one roof will not only improve access to services, but make it easier for victims to navigate the systems that are in place to support them.

    “Family and domestic violence is a complex issue that can affect anyone, regardless of where we live and who we are.

    “We know that any amount of domestic abuse is not acceptable, so I’m proud to be part of the McGowan Government that has delivered a valuable resource to give victims and survivors other options for seeking help.”

    As stated by Mirrabooka MLA Janine Freeman:

    “I’m proud to be part of a McGowan Government that is committed to reducing family and domestic violence in the community.

    “This innovative one-stop hub model, which simplifies access to services, will no doubt provide invaluable support to people experiencing family and domestic violence in Mirrabooka and surrounding areas.

    “The City of Stirling is a well-regarded partner in our efforts to family and domestic violence in our community, and I look forward to their continuing contribution to improving the safety of women and children.”

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