The NSW Government is urging all internet shoppers to stay alert and follow the steps required to keep their personal information safe this festive season.
Minister for Customer Service and Digital Government Victor Dominello said the holiday period was a popular time for cybercriminals to target busy online shoppers, as more and more people search the web for a Christmas bargain.
"Digital thieves are increasingly malicious and devious and will set up legitimate-looking websites or social media stores to trick shoppers into handing over money and personal details, or they may install malicious software on a person's computer or phone," Mr Dominello said.
"Cybercriminals rely on people letting their guard down when buying online, so it is vital to stay alert as fake sellers will often copy the designs and logos from real businesses to appear genuine.
"If users think a site could be fake, they should do a search for other web pages or profiles by that seller and compare logos, business names, URL addresses and contact details to ensure they match."
The NSW Government established ID Support NSW to assist customers who have had their government-issued proof of identity stolen and make it easier for them to access the help they need, as well as tips for keeping yourself safe online.
"ID Support NSW provides a single point-of-contact for customers who have had their identity compromised with options for additional support, counselling services and help replacing identification documents if required," Mr Dominello said.
Steps to stay safe online this festive season include:
- Buy from trusted sellers. If it sounds too good to be true, it normally is
- Make sure the URL contains a padlock symbol and begins with https://
- Use secure payment methods only as these may be able to recover funds should an order not be received
- Don't click directly on links, particularly from unsolicited texts and emails
- Search for and read reviews of sellers and consider if they seem genuine
- Check if sellers have an address and contact details which can be verified and check they have a fair refund/return policy
- Only share what information is absolutely necessary
- Avoid saving credit card details to websites.
To contact ID Support NSW or for more information visit the NSW Govenment website.
