Telehealth vs In-Person Visits: Test and Referral Completion

JAMA Network

About The Study: The findings of this study suggest that rates of completion for 4,133 diagnostic tests and referrals (colonoscopies, cardiac stress tests, and dermatology referrals) were low for all visit types but worse when ordered during telehealth visits. Failure to close diagnostic loops presents a patient safety challenge in primary care that may be of particular concern during telehealth encounters.

Authors: Maelys J. Amat, M.D., M.B.A., of Beth Israel Deaconess Medical Center in Boston, is the corresponding author.

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(doi:10.1001/jamanetworkopen.2023.43417)

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