With most States and Territories (excluding Qld & WA) approaching a long weekend holiday period, VetChat, a leading Australian[GU2] V[GU3] eterinary telehealth provider says that access to Vet triage[GU4] [GU5] and advice could prove to be a lifesaver for pets and pet carers.
Facing a shortage of Vets, long wait times, a lack of appointment availability, staff shortages and burnout are prominent features further exacerbating conditions in the industry. This means that access to a Vet, in a timely manner when it is needed, can be a real challenge for pet carers[GU6] , and this impacts health outcomes for pets and increases anxiety and stress for pet carers.
VetChat, Australia’s leading telehealth service for pets says that meeting this demand with a 24 hour a day 7 day a week service could be the difference between a healthy and happy pet, and a healthy and happy pet carer[GU7] .
The service helps to fill the gap in an industry under pressure, with increasing rates of pet ownership fuelling an increased demand for services the industry cannot meet.
VetChat founder and CEO Dr Claire Jenkins said,
“We saw during Covid19 lockdowns the important role that telemedicine can play in our lives and that is true also for pets. It’s certainly not a replacement for hands on care, but there are lots of circumstances where we can help. There are times when a telemedicine appointment is appropriate and can be of significant benefit to health outcomes for pets, pet carers and the Vet[GU8] [BK9] industry.”
“If you can’t get an appointment and you are worried about the health of your pet, you can go to our website[GU10] [GU11] – our team of trusted Australian registered Vets, are on standby to provide advice and triage. Here, you can describe and show your pets issue, and learn what needs to be done. Whether it’s fully managed at home, or until your Vet opens; or right away local referral is needed. Our Vets can also help you find your nearest open Veterinary clinic.”
Dr Jenkins also said that the cold snap being faced by many communities could also impact their pets, and particularly those traveling with pets.
“Pets are impacted by changes in weather or environment, just like we are. This cold snap may result in more pet carers with questions about their pet’s health. It can be hard for pet-carers to address these concerns if they are away from home, or during a holiday period. That’s where 24/7 access to experienced Australian registered Vets at Vetchat.com.au can be a life saver for pets and their carers and help alleviate some of the pressure on Vet practices.”
“Vets and their staff are also like everyone else and need the occasional break too, so if your usual Vet isn’t available, or if you are travelling with your pet and you are not sure what to do, we are always here to help.” Dr Jenkins concluded.