Chronic Condition Patients Face Disparities in Portal Use

JAMA Network

About The Study: This study of 536 participants identified changes in patient portal use over time and highlighted populations that had lower access to health information. The COVID-19 pandemic was associated with an increase in portal use. Sociodemographic disparities by sex and age were reduced, although disparities by health literacy widened. A brief validated health literacy measure may serve as a useful digital literacy screening tool to identify patients who need further support.

Authors: Esther Yoon, Ph.D., M.P.H., M.S., of Northwestern University in Chicago, is the corresponding author.

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(doi:10.1001/jamanetworkopen.2024.0680)

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