NAB to provide $1,000 emergency grants to customers impacted by flooding in South Australia

National Australia Bank

NAB has today opened applications for $1,000 grants in addition to current financial relief measures for customers affected by flooding in officially declared disaster areas of South Australia’s Riverland region.

The grants provide access to funds for those experiencing major structural damage or severe internal damage to their primary place of residence, to meet their immediate needs. This includes business and agriculture customers who have suffered severe damage to property, equipment, fencing, or loss of stock or livestock.

Grants are not available for minor damage to homes or for damage to personal items and appliances, sheds, garages, gardens, or loss or damage to investment properties or holiday homes.

NAB Executive Retail, Krissie Jones, said some communities in the Riverland area were preparing for flood waters that were traveling down the Murray River.

“Flood levels in the region are expected to peak in the coming days, with a number of areas in the region being declared a natural disaster zone,” she said.

“NAB is here to help. We already have financial relief measures available for those who expect to be impacted by the floods.

“For those who have experienced physical damage, we will provide additional support including $1,000 emergency grants. I urge those who require assistance to contact us as soon as possible.”

The support available for NAB customers directly impacted by flooding in the Riverland region includes:

  • Access to $1,000 grants to help cover costs such as temporary accommodation, food and clothing (eligibility criteria applies).
  • $1,000 business grants to help restart or reopen and cover the cost of damaged property, equipment, fencing – and for loss of stock or livestock. NAB business and agribusiness customers wishing to access the grants should call NAB’s dedicated team on 1300 769 650.

NAB customers who have suffered damage to their home and need assistance can call NAB Assist on 1300 308 132.

All enquiries will be assessed on a case-by-case basis by the NAB Assist team to determine eligibility. Emergency grants will remain open until 19 December.

NAB also has a longstanding policy to provide employees who are emergency service volunteers as much paid crisis leave as they require during emergencies, including the current floods in South Australia.

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