The 2025 National Social Housing Survey shows 74.4 per cent of Homes Tasmania tenants are satisfied with the services provided by the organisation, compared with the national average of 66.9 per cent.
Homes Tasmania tenants recorded the highest satisfaction in the nation for thermal comfort and energy efficiency with 84.5 per cent satisfied - significantly higher than the national average of just 70.2 per cent.
The energy efficiency of Homes Tasmania properties also rated highest in the nation, with 83.8 per cent of tenants having their needs met, which was significantly above the national average of 74.7 per cent.
Satisfaction with water efficiency was also strong, with 91 per cent of tenants reporting their needs are being met, compared with 88.9 per cent nationally.
Housing and Planning Minister, Kerry Vincent, said the results highlight our strong efforts to deliver quality, comfort and liveability of social housing across Tasmania.
"Tenants in Tasmania are reporting higher satisfaction than the national average across a range of key measures, particularly when it comes to the comfort and energy efficiency of their homes," Minister Vincent said.
"These results reflect our Government's focus on delivering on-the-ground benefits via our ongoing investment in energy efficiency upgrades.
"Over the past two years, more than 1,600 social housing properties across the state have received energy efficiency upgrades under the Social Housing Energy Performance Initiative, making homes easier to heat and cool, and more affordable to live in.
"Upgrades delivered through the program include heat pump hot water systems, improved insulation, draught sealing, energy-efficient lighting and window glazing - practical improvements that enhance comfort while helping to reduce energy costs."
The survey also found Homes Tasmania tenants reported higher satisfaction than the national average across a range of other important measures, including:
- structural modifications for special needs - 82.2 per cent compared with 75.6 per cent nationally;
- satisfaction with day-to-day maintenance - 66.5 per cent compared with 61.8 per cent; and
- indoor and outdoor storage space - 77.2 per cent and 69.3 per cent compared with 69.5 per cent and 62.1 per cent, respectively.
- schools: 96.5 per cent (94.3 per cent nationally);
- childcare facilities: 95.2 per cent (91.9 per cent nationally);
- shops and banking: 95.3 per cent (93.3 per cent nationally);
- parks and recreational/sporting facilities: 96 per cent (94 per cent nationally);
- family and friends: 89.5 per cent (86.8 per cent nationally); and
- places of cultural/religious significance: 93.9 per cent (90 per cent nationally).
