Changes to management of in-home support services

Many of Greater Shepparton City Council’s in-home support services, funded by the Commonwealth government, will be directly managed by Calvary Community Care from 1 July 2020 with clients not impacted by the change.


The Australian Government funds the Commonwealth Home Support Program (CHSP) and Calvary Community Care has been contracted by Council to provide in-home services for more than 17 years.

The Commonwealth Home Support Program (funded and established by the Australian Commonwealth Government) is an entry level program that assists those over the age of 65 years, (50 or over for Aboriginal or Torres Strait Islander peoples) to continue living independently in their own home.

Calvary Community Care will directly receive funding from the Australian Government for these CHSP services, effective from 1 July 2020. Prior to this date, Council received the funding and administered the services with Calvary Community Care providing most of the services.

Greater Shepparton City Council Manager Neighbourhoods, Amanda Tingay said clients of in-home services will not be disrupted as part of this change. Clients have received joint communication from Council and Calvary Community Care regarding the changes.

“The services moving to Calvary Community Care to manage include domestic assistance, personal care, respite care, social support individual/shopping and home maintenance,” said Ms Tingay.

“Council will continue to manage delivered meals, social support groups and home modifications,” she said.

Calvary Community Care Director of Operations, Julie Maya, said that with no changes to services, clients can expect the same level of care and dedication. Calvary Community Care has delivered a range of home care support services for more than two decades.

“Calvary Community Care is proud to have served the people of greater Shepparton for more than 17 years. We look forward to continuing our work to help people live independently with our home care services,” she said.

Clients will automatically become a client of Calvary Community Care CHSP in-home services and Calvary Community Care will consult with clients about their services at future reviews and update your records according to CHSP requirements/guidelines.

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